Buying new office furniture is an exciting venture and with the internet, more and more people are buying office furniture online. While most companies are on the up and up, eager to provide consumers with quality pieces at affordable prices, some online experiences are not so great. The truth is that when comes to furniture of any kind, historically this has been a huge area for consumer complaints. The interesting thing that many people are not aware of is that buying office furniture online may actually be a better solution than buying offline.
For one thing, what typically happens when you walk into a furniture store? You are pounced on by over-zealous salespeople who work primarily on commission. That means they usually oversell, adding undue pressure that makes the experience unpleasant for you. When you buy office furniture online, you avoid the high-pressure sales pitch, allowing you the time you need to shop around. Then, because a reputable online store will offer great customer service, you still have a means for getting answers to any questions.
Another huge benefit to shopping for office furniture online is that all the information about the history of the company, types of materials, guarantees, support, and so on is in writing. This means all the important things pertaining to warranties, guarantees, and shipping are spelled out so there are no games or hidden agendas. With this, you can shop for your new office furniture online with a greater sense of confidence, knowing every term associated with the company. To ensure there are no discrepancies, we suggest you copy and paste information from the company you buy from, saving it in a Word document – just in case.
Interestingly, you would be surprised at the number of complaints that come from people who walked into a furniture store, picked out the desk, sofa, or bed they want, pay for it, and then find out upon delivery that it looks different. The benefit of buying your new office furniture online is that you are basing your decision on a photograph. Just as you did with the terms and conditions for the site, copy the sale of the furniture and photo as well, saving it. That way, if you purchase a cherry desk but receive one made from oak, you have proof both in writing and visually that a mistake was made.
Another common complaint associated with in-store sales is that shipments come late. Many times, people take time off from work or school, waiting on the delivery. However, when the furniture shows up late, it means losing precious time and money for the consumer. Typically, when you buy office furniture online, the pieces come directly from the warehouse within a specified timeframe. With this, the company can provide you a shipping number for the carrier being used, which allows you to follow the schedule of your new furniture. Therefore, buying office furniture online definitely offers a number of important benefits that you would miss when buying in person.